Privacy Policy

Information we collect

We may collect information you provide directly, such as your name, email address, shipping or billing details, preferences, selected frame style, survey responses, messages, and other information you choose to share.

We may automatically collect technical and usage information, such as device type, browser, pages viewed, referral source, approximate location derived from IP address, interaction events, and analytics data.

If Nossa products or companion services include audio, notes, assistant features, calendar, email, location, or other connected functionality, we will describe the relevant collection and permissions in the applicable product experience, settings, or supplemental notice.

How we use information

We use information to operate and improve Nossa, manage waitlists and early access, process orders, provide support, personalize communications, measure demand, prevent fraud, protect security, comply with law, and develop products and services.

We may use aggregated or de-identified information for research, analytics, product development, and business purposes.

How we share information

We may share information with service providers that help us host the website, process payments, manage orders, send communications, run analytics, support customers, and operate our business.

We may disclose information if required by law, to protect rights and safety, to prevent fraud or abuse, or in connection with a merger, financing, acquisition, reorganization, or sale of assets.

We do not sell personal information in the ordinary meaning of that term. Some analytics or advertising technologies may be considered a sale, share, or targeted advertising under certain privacy laws, and you may have rights to opt out where applicable.

Cookies and similar technologies

We use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, understand performance, improve the experience, and measure marketing effectiveness. More detail is available in our Cookie Policy.

Retention

We retain information for as long as reasonably necessary to provide Nossa, manage waitlists and orders, comply with legal obligations, resolve disputes, maintain records, protect security, and support legitimate business purposes.

Your choices

You may unsubscribe from marketing emails using the link in those messages. You may also request access, correction, deletion, portability, or restriction of certain personal information where required by applicable law.

You can manage cookies through your browser settings and, where available, through any consent controls we provide.

Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

Nossa is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can take appropriate steps.

International use

If you access Nossa from outside the United States, your information may be processed in the United States and other jurisdictions that may have different data protection laws than your location.

Changes

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

Contact

Questions or privacy requests may be directed to AirCaps, Inc. through the contact method made available on the Nossa website or in your order confirmation.